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Next year, people using ChatGPT will be able to make purchases on the platform through PayPal, which is bringing what the company calls "tens of millions of merchants" to OpenAI's popular chatbot.
The deal between PayPal and OpenAI was first reported by CNBC, which said that PayPal will be enabled on ChatGPT some time in 2026 and that merchants will be able to make their inventories available to buy directly on ChatGPT.
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In a video from PayPal showing how PayPal integration might work in ChatGPT, a customer asks the chatbot for advice on running shoes, writing: "Help me buy running shoes for Maya, size 7.5. She likes bold colors and city runs. Budget $120."
The prompt brings up a suggestion for Reebok running shoes and buttons to buy the shoes with PayPal or "Pay another way."
The deal makes PayPal one of the first e-commerce services to be incorporated with OpenAI's service and the first payment wallet announced for ChatGPT, which has about 800 million weekly users. OpenAI recently made deals with Walmart, Shopify and Etsy as well.
PayPal CEO Alex Chriss told CNBC: "We've got hundreds of millions of loyal PayPal wallet holders who now will be able to click the 'Buy with PayPal button' on ChatGPT and have a safe and secure checkout experience."
Adding PayPal to ChatGPT has been a requested feature on OpenAI's developer community forum.
(Disclosure: Ziff Davis, CNET's parent company, in April filed a lawsuit against OpenAI, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.)
