A massive Microsoft Azure outage is taking down Xbox and 365

11 hours ago 1

Emma Roth

is a news writer who covers the streaming wars, consumer tech, crypto, social media, and much more. Previously, she was a writer and editor at MUO.

Microsoft Azure, the company’s cloud computing service, is experiencing an outage just one week after issues with AWS took out swaths of the internet. The issues appear to be impacting Microsoft’s services that run on Azure, including Microsoft 365, Xbox, and even Minecraft.

Microsoft confirmed Azure Portal issues on the service’s status page, adding that the outage started around 12PM ET:

Starting at approximately 16:00 UTC, we began experiencing Azure Front Door issues resulting in a loss of availability of some services. In addition. customers may experience issues accessing the Azure Portal. Customers can attempt to use programmatic methods (PowerShell, CLI, etc.) to access/utilize resources if they are unable to access the portal directly.

At 12:25PM ET, Microsoft 365’s status account on X said the company is investigating reports of “issues accessing Microsoft 365 services and the Microsoft 365 admin center.” A Microsoft 365 update posted at 1:02PM ET said the company “identified portions of internal infrastructure that are experiencing connectivity issues,” and that it’s working to “reroute affected traffic to restore service health.” Meanwhile, Xbox’s status page isn’t even loading.

Users are also reporting issues with other services, including Capital One and Starbucks’ mobile ordering, which may be related to the Azure outage. Community Fibre, an internet provider in the UK, confirmed that some customers may be experiencing issues due to the Microsoft outage.

The outage comes just hours before Microsoft is set to report its earnings results this afternoon. The Verge reached out to Microsoft with a request for more information but didn’t immediately hear back.

Reports of issues with Azure began spiking on DownDetector at around 12PM ET, coinciding with reports of an outage across Microsoft 365 and Xbox. It seems the outage may be global, as some Reddit users based in the US and UK say they’re unable to access Azure’s portal as well.

Developing…

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